| Carpet Shipping & Returns |
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Shipping costs Germany For the shipping of carpets we charge you a flat rate of shipping costs amounting 6.90 EUR. If the carpet exceeds the size of 300 x 200 cm, we charge you a additional oversize fee of about 10,- EUR. For deliveries on the German Isles we charge you a additional fee of 10,- EUR for small and 20,- EUR for bigger carpets (300 x 200 cm and larger). Shipping costs For If the carpet is 300 x 200 cm or larger we charge you additionally 10,- EUR as oversize fee. Shipping costs For deliveries to Additionally to that you have to pay a handling fee of 35,- EUR + customs fee (the forwarder charges them additionally). The VAT will be reimbursed for purchaser from Information to the shipping We send the goods immediately after receipt of your payment, normally within 3 to 7 working days, from Monday to Saturday. Please consider, that your money needs time to reach us, as well if the payment is effected with online banking. All our deliveries are insured up to a merchandise value of 500,00 Euro. Additionally to that goods can be extra insured. We normally ship our packages with UPS or GLS. You receive an email from us right after pick up of the goods by the forwarder. In this email we indicate the tracking number of the consignment, so that you can trace the goods online by yourself and can, if the occasion arise, ask the forwarder UPS/GLS directly about the delivery of the goods. The delivery time by forwarder UPS/GLS is normally about 3 working days. Of course, you can pickup your online order free of transport charge in our premises in Leinfelden-Echterdingen from Monday to Friday, 09:00 a.m. to 18:00 p.m.. Please make sure in advance that the desired article is on stock. We ask you for your understanding. COMPANY GMBH Ges. zum Handel u. Verwerten von Rechten und Waren Gutenbergstr. 4 70771 Leinfelden-Echterdingen Germany 99,61% of all of our customers would call upon again our shipping service
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